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Information for guests

Check in / Check out
Check-in: from 15:00
Check out: until 12:00

Payment conditions and prices
All prices  on the website are per room/ per night (unless specified otherwise) and include breakfast.

Except for bed and breakfast, additional costs include all other expenses, for example meals and drinks in the Papà Giovanin Restaurant or in the Lounge Bar, delicacy products, minibar drinks etc. These expenses are added up and displayed on the final invoice that will be settled by the guest at the end of his stay.

Pets
We gladly accept small pets by prior booking.

Early arrivals and late departures
If you arrive early in the morning and would like to have a guaranteed immediate access to your room, we recommend you to book an extra day before your actual arrival date. This will ensure your access to the rooms before 15:00 without any problem. If your scheduled departure is expected to be late in the evening and you would like to use the room for a longer period of time than that one provided for in the rules ( until 12:00), you are advised to book an extra night. In case you do not wish to do it, we are happy to offer you the opportunity of storing your luggage at our reception until your departure.

Reservation cancellation
All hotel room cancellations must be made no later than 48 hours prior to the booked date.

More information on the rules themselves and the operating conditions are set out in our Business policy.